Contact Us
What you should use depends on why you are getting in touch. Each route below goes to the channel that actually handles it.
You have a crawl space problem
Use the inspection request form. It is the fastest route: it asks for your ZIP first so it can tell you straight away whether your address is in the area this site serves, and we follow up directly to arrange the visit. The inspection is free and there is no obligation to go ahead with the quote.
Not sure what you need yet? Start from the symptom, or read what a crawl space inspection actually covers before you book one.
You think something on this site is wrong
Tell us, with or without a source of your own. Every correction this site has made is published in full in the corrections ledger — the previous wording, the reason, and the source that settled it — and yours would be handled the same way. Our editorial policy sets out the standard we are holding ourselves to.
You want to know what we hold, or want it deleted
Ask, and we will tell you what is in our records and remove it if you want it removed. You do not need to submit an inspection request to make a privacy request, and you should not: that would add a record rather than remove one. What we collect and who processes it is set out in the privacy policy.
One limit worth stating up front: a deletion request covers our own records. The privacy policy explains what that does and does not reach.
Reaching us directly
We do not currently publish a direct email address or phone number, so the inspection request form is the only channel open. If you are writing about a correction or a privacy request rather than a crawl space, say so in the description field and it will be handled as that rather than as an enquiry.